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Have a question? You can contact us by clicking the Support button found in the bottom, right corner of each page on this site. Clicking the button will open a form for you to enter the details of your request. A member of our support staff will respond as soon as possible.

For questions about your bill, please call: (888) 636–0336

Homeowner Support Team (HOST) Hours:

  • Monday-Friday, 9 AM-8 PM CST

Energy Service Experts currently provides its services primarily in English but does offer some Spanish language access services, including the ability for consumers to obtain a translation of communications into Spanish. If your preferred language of communication is other than English, please let us know and we will try to accommodate. A translation and description of commonly used debt collection terms in multiple languages is available at the New York City Department of Consumer Affairs website (

Find online help for your solar service agreement here. Explore overviews of key services such as billing and system performance monitoring. View our FAQs to get fast answers to common questions.
Contact Us